Privacy Policy
Last updated: 4 November 2026
This policy explains what data we collect when you use the Khabeerha website and app, why we collect it, how we protect it, and what your rights are.
Who we are
Khabeerha is a Saudi digital tasks platform connecting clients with specialised experts in one app. The party responsible for your data is Khabeerha Information Technology Establishment, Commercial Registration No. 4030470400, Jeddah, Saudi Arabia.
The data we collect
• Account data: your mobile number (used to log in with a one-time passcode) and the data you add to your account. • Order data: the details of the tasks you post, the offers, and the messages and files you exchange with the expert in the app. • Payment data: payments are processed by Moyasar, and we do not keep your full card details. • Device and usage data: device type, operating system and basic usage logs, used to run and improve the service. • [Add any other data the app actually collects, such as location or notifications]
How we use your data
• Running your account, fulfilling orders and connecting you with experts. • Processing payments and holding the amount until you receive the task. • Sending notifications related to your orders. • Contacting you for technical support. • Protecting the platform from misuse and fraud. • Improving the service.
Sharing data
We do not sell your data. We share only what is necessary with: the other party to the order (the client or the expert) to complete the task, our payment provider Moyasar, and official authorities where required by law.
How long we keep data
We keep your data for as long as your account is active. After an account is deleted, some general data may remain with us, and you can request its deletion by contacting us, subject to what must be retained by law.
Protecting data
We apply reasonable technical and organisational measures to protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your rights
Under the Personal Data Protection Law in Saudi Arabia, you have the right to request access to your data, to correct it, to delete it, and to withdraw your consent to its processing. To exercise these rights, contact us at support@khabeerha.com.
Cookies
The website uses only the cookies necessary for it to work, and we do not use analytics or advertising tools.
Changes to this policy
We may update this policy, and we will publish the updated version here with the date of the update.
Contact us
For any privacy question: support@khabeerha.com or WhatsApp 050 111 0295.